1.Where do you ship from?
We ship our products from carefully selected production and fulfillment partners located across different regions worldwide. This helps us deliver high-quality print-on-demand products efficiently to our customers.
2.When will you ship my order?
All orders go through a short handling period before shipment.
- Most orders are processed and shipped within 1–3 business days after payment confirmation.
- You will receive email notifications once your order is processed and shipped.
Please ensure that your shipping address is entered correctly at checkout. GrowingSquirrel.com is not responsible for orders shipped to incorrect addresses provided by the customer. Any additional shipping costs incurred due to address errors will be the customer’s responsibility.
Shipping times may vary depending on destination and local customs clearance, which can differ from country to country.
3.When will my items arrive?
Delivery usually takes 1–2 weeks after shipment, depending on your location and customs processing.
4.Amendments and Cancellations
Order Changes
If you need to update your order, please contact us within 24 hours of placing it. We can help change:
- Shipping details
- Name
- Email address
- Phone number
Cancellations
- Cancellation requests must be made within 24 hours of placing the order.
- Orders that have already been shipped cannot be cancelled.
5.How can I pay?
We accept all major payment methods, including:
- Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
6.Will my items be sent in one package?
For logistical reasons, items may sometimes be shipped in separate packages. If this happens, you may receive items on different days.
7.Why don’t I see the same deal on your website that I saw on Facebook?
Occasionally, older promotional posts may continue to circulate on social media even after an offer has ended. Current pricing and offers on our website are always the most accurate.
8. I ordered multiple items but received only one. Why?
When multiple items are ordered, they may be fulfilled and shipped separately. The remaining items will arrive shortly after. Please don’t worry if everything doesn’t arrive at the same time.
9.I placed an order but didn’t receive a confirmation email.
Please check your Spam or Promotions folder. If you still don’t see the email, feel free to contact us for assistance.
10.I entered the wrong shipping address. Can I change it?
If you notice an error, please email us as soon as possible. While we cannot guarantee changes after processing begins, we’ll do our best to help. If your order has already shipped, we’ll still try to assist wherever possible..
11.I don’t have a tracking number yet. When will I get it?
Tracking details are usually sent within 2–5 business days after your order is placed. If you have concerns, please contact us.
12.What is your refund or exchange policy?
If there’s an issue with your order (such as a defective or damaged product), we’re happy to help with a replacement or refund. Please refer to our Refund Policy for full details.
13.Which currency will I be charged in?
All orders are processed in USD (United States Dollars).
14.How can I contact you?
For any questions or support requests, please email us at: support@growingsquirrel.com
15.Is checkout on this site safe and secure?
Yes. Our website uses secure payment gateways and industry-standard encryption to ensure that all transactions are safe and secure.